Return Policy

At Vandalia Range and Armory, we aim to ensure your satisfaction with every purchase. Below, we outline our return policy to provide clarity and transparency in your shopping experience.

Returns and Exchanges
We accept returns or exchanges within 7 days of the original purchase date. To be eligible for a return or exchange, items must be unused, in the same condition as received, and in their original packaging. Proof of purchase is required for all returns and exchanges.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

Shipping Costs
Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part or a defective product. In such cases, we will cover the return shipping costs.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so we can resolve the issue. We may require photo evidence of the damage or defect to expedite the process.

Non-Returnable Items
Certain items are non-returnable, including but not limited to firearms, ammunition, gift cards, mounted scopes, and perishable goods. Please contact us if you have any questions about the return eligibility of specific items.

How to Initiate a Return or Exchange
To initiate a return or exchange, please contact our customer service team at Include your order number and a brief explanation of the reason for the return or exchange. Our team will provide further instructions and assistance as needed.

In Summary
We strive to provide a hassle-free return experience while ensuring your satisfaction with our products. Your feedback is valuable to us, and we are committed to addressing any concerns promptly and effectively.

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