PHILOSOPHY

Education, Service, Commitment and Relationships

We want to help every customer become a safe, skilled, and knowledgeable firearm owner. That’s why our philosophy consists of four main beliefs: education, service, commitment, and relationships.

 

Education:

  • We stay current on industry knowledge for the benefit of customers.
  • We demonstrate how a product works, how to use it, and how to identify its pros and cons.
  • We participate in ongoing staff education so our team can provide helpful instruction for experts and novices.
  • We offer several courses, including the Firearms Safety Training Course (F.A.S.T), the Ohio Carrying a Concealed Weapon Course (CCW), the Ohio Retired Police Officers Recertification, and our own Shooting Technique Advancement Course (S.T.A.C).

Service:

  • We assist with firearm related paperwork.
  • We install accessories purchased at VRA for FREE.
  • We fit customers with the right firearms for their needs.
  • We show customers how to disassemble, clean, and safely shoot firearms.
  • We return VRA purchased firearms to manufacturers for warranty repair and manufacturing errors.
  • We provide help and encouragement on the ranges, explain range rules and guidelines, and make sure the ranges are safe and clean.

Commitment:

  • We continue to look for ways to bring our customers the most in education, inventory, services, and facilities.
  • We offer a NSSF Five Star facility that includes an expansive retail store and a highquality air filtration system in our ranges.

Relationships:

  • We want to build lifelong relationships that go beyond a single purchase.
  • We want to build trust in order to provide customers with a specialized buying experience.
  • We want to assist in all your firearm needs and help you become a safe, skilled, and knowledgeable firearm owner.

100 Corporate Center Drive
Vandalia, OH 45377
P: 937.387.0485
F: 937.387.0564

5255 S St Road 3
New Castle IN 47362
P: 765-518-4100
F: 765-518-4101

Hours Of Operation
Monday—Thursday, 10 a.m. – 8 p.m.
Friday—Saturday, 10 a.m. – 7 p.m.
Sunday, 12 p.m. – 6 p.m.

Firearm Purchasing Disclaimer:

VRA WILL ONLY SHIP TO VALID FFL DEALERS.

*Firearms cannot be shipped to a P.O. Box*

  1. The customer is responsible for knowing his/her state laws regarding firearm transfers.
  2. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms.
  3. Contact your local FFL before ordering a firearm to verify their transfer fee and to ensure they will receive your transfer.
  4. The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.

If you order a handgun, stockless shotgun, or stripped lower receiver, YOU MUST be:

  1. A legal resident of the state in which you are ordering.
  2. You must be 21 years of age or older to complete the transfer through your FFL.

Holidays

VRA is closed the following holidays:

  • New Years Eve
  • New Years Day
  • Easter
  • Memorial Day (Sunday—Monday)
  • Fourth of July (3rd4th)
  • Labor Day (Sunday—Monday)
  • Thanksgiving
  • Christmas Eve
  • Christmas Day

Please note all Ohio orders will be charged a 7.25% sales tax & all Indiana orders will be charged a 7% sales tax at checkout. All online sales are fulfilled from our Ohio location.